Depending on the needs of each client, Intellect will perform the following services, on a monthly basis:

• Antivirus system updates and quarantine results - Reduce potential for business down-time and lost productivity due to virus attacks.
• Backup system and perform backup audit and test restoration - Prevent permanent loss of critical business data, such as customer or financial information.
• Firewall log audit and software updates - Protect computers from unauthorized access or users (hackers).
• Server service pack and security patch updates / Workstation (PC) service pack and security patch updates - Repairs defects/bugs in software that was installed with your server and PC's, as free updates are made public (by software publishers such as Microsoft, etc.).
• Workstation spyware/malware scan and removal - Remove unwanted and distracting "pop up" advertisements, and the cause of them.
• Server event log audit and resolution - Preventative maintenance to predict (and avoid) catastrophic failure of server; a "check up" of the health and status of your server(s) - the core computing backbone of your company.
• Hard drive utilization review and clean up - Verifies that computers have sufficient storage space to operate properly.

The TechCare program works as follows - for a single monthly service charge, clients receive:

• Scheduled weekly or monthly visits from Certified Engineers (depending on the client's needs).
• Telephone or remote support, as needed.
• Discounted rates for services or consulting projects.
• Money-back commitment from Intellect, guaranteeing your satisfaction.

The TechCare program is designed to have a Certified Engineer dedicate 4-, 8- or 16- hours per month to your company. The actual time will be pre-determined and is dependent on your company's size, number of employees, technology infrastructure and user needs. That monthly service plan allows you to have your own "Technology Department" - dedicated personnel that know and support you and your business - without the need to hire expensive technology professionals on a full-time basis, or to supplement any IT staff that you have now on-site.